Licensed Veterinary technicians for triage at FirstVet United States!
Become part of a fantastic journey revolutionizing the veterinary industry! If you are interested in broadening your triage skills while working from home, this opportunity might be for you.
FirstVet is the first truly digital veterinary clinic. We let pet owners meet with licensed veterinarians via their mobile or computer. Our solution contributes to a more balanced and better-functioning care process for all parties. By providing a first point of contact for all pet owners FirstVet makes pet care more available, more efficient, and more qualitative.
The role
FirstVet is growing in the US and we want to get in touch with dedicated veterinary technicians who are passionate about helping people and animals, and at the same time are ready to try a new, triage call-based way of working. As a technician at FirstVet you are a key person in the organization and you will be responsible for providing the best possible service to our clients.
Your responsibilities:
- Online triage with pet owners and their pets
- Being able to easily triage the pet’s condition, and communicate with the owner by either offering simple recommendations, forwarding them to our video veterinarians, providing a referral to a local veterinary clinic, or directly to a specialist
- Provide detailed careful record-keeping and written feedback to clients or start a record to be reviewed by our video veterinarians.
The person we are looking for
To be successful in this role we believe you are a service-minded person with excellent communication and interpersonal skills. It would be great if you have previous experience working for a service similar to FirstVet, for example consulting over the phone, but it is not a requirement. Interest in new technology is always appreciated. Please note that this is a fast-paced online position. Efficiency and knowledge of computers is a must.
Desired qualifications:
- 4+ years of clinical experience working with small animals, and other animals is a plus
- Fluent in English, other languages is a plus
- Excellent computer skills, and well-detailed records.
What we offer
We offer varied remote part-time work with great flexibility in working hours. As a technician at FirstVet, you will work from home and still have an amazing digital team of colleagues that you will collaborate and develop with.
Please submit your application today including a CV and a brief cover letter.
This position would be starting late fall / early winter.
- Team
- Global Veterinarian Operations
- Locations
- New York
- Remote status
- Fully Remote
New York
Workplace and Culture
You will be part of a fantastic group of people, based in several countries, who believe that having fun together in a professional environment will build a long-lasting company culture where everyone gives 100%. We are a young and fast-growing start-up, working passionately to build a high-quality service and an expansive global company. We value personal qualities as much as background and experiences.
We’re a pet-orientated organization and it’s not unusual for a dog or cat to join our Zoom calls!
About FirstVet
With FirstVet, the vet clinic, pet shop and pharmacy are only one tap away. Get fast advice, trusted care and the right pet supplies – every day, all year round.
Licensed Veterinary technicians for triage at FirstVet United States!
Become part of a fantastic journey revolutionizing the veterinary industry! If you are interested in broadening your triage skills while working from home, this opportunity might be for you.
Loading application form